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Customer Support

Compounded Products


Even the most sophisticated technical service department in the world is meaningless if there is no one attending to details. This includes making sure the product you’ve ordered gets to your door when you expect it to.

You’re supported here, too, by a customer-driven service team that tracks shipping and delivery to insure each order arrives when you need it. So much that, essentially, they take care of your raw material inventory for you. They also keep the pipeline flowing so that you can keep production flowing.

Every step of the way, the Pier One Polymers team goes a step further so that you get the most out of an engineered plastic.


Frequently Asked Questions

You can order quantities as small as 50 pounds and as large as 42,000 pounds. We do not ship rail cars but depending upon the type of material, you can order bulk trucks.
We specialize in filled engineering and commodity thermoplastics. We compound most of our products and represent some additional product lines from other companies. If you do not find what you are looking for on our products page, please call our customer service team.
Our Customer Service Team can work with you to launch a supply of the material you need. We have Made to Order products as well as Made to Forecast products and our team has been trained to be “easy to do business with”. You will get the attention to detail needed from your Sales Representative to make sure technical needs are addressed and Customer Service will do the rest.
We add impact modifiers, specialty lubricants, glass, and mineral to our compounds. We have the capability to produce static dissipative, wear resistant, UV stable and enhanced appearance compounds. With 24 years of experience, we are the true consultant on cost quality combinations when it comes to filled compounds.
We have been producing recycled compounds for 24 years. They are so consistent that our customers have asked us to produce prime as well. We understand how to develop a documented solutions that meet sustainable requirements which are repeatable over time.

Require 24/7 Support?

A representative will contact you within 24 hours of inquiry.

If you have a question regarding your order or you have a question in general, please refer to the frequently asked questions listed to the left. If your question is not answered, please contact us for more information.

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